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Webinar

Digital Rewrites The Rules Of Customer Engagement

Date : Thursday, June 6, 2019

Time: 11:00 AM

Join ASG and guest, Forrester VP and Principal Analyst, Ted Schadler, to discover how organizations are digitizing and innovating their business based on technology. Learn how your organization can master the elements of business transformation and how to plan the next steps of your journey to digital maturity.

Becoming a digitally mature organization, one that embodies technology in all that it does, is a journey—not merely a destination. 

Two common goals of digital maturation are increased revenue and decreased costs. The steps toward achieving these goals involve automating processes while creating customer experiences that engage customers to drive loyalty and ongoing business relationships. Governments are also digitizing to provide better services to citizens at lower cost. 

But where is your organization on this journey? Are you digitally advanced or just beginning on the path? What's the next step?

Join ASG and guest, Forrester VP and Principal Analyst, Ted Schadler, author of Empowered and The Mobile Mind Shift, for a webinar to: 

  • Understand how organizations are digitizing and innovating their business based on technology
  • Learn the benefits advanced companies are reaping
  • Gain insight into the stages of maturity and how your organization can master the elements of business transformation, including new platforms of engagement
  • See how content and process automation combine to solve complex engagement problems
  • Plan the next steps on your journey to digital maturity


Register Now