ASG Perspectives

Blog > September 2020 > Why Your Organization Needs a DSAR Solution

Why Your Organization Needs a DSAR Solution

ArkCase is excited to showcase our data privacy solution at ASG’s EVOLVE20 conference this year. At EVOLVE20, we hope to provide insights on a solution for data privacy issues to conference attendees. In addition, we’re looking forward to hearing from other presenters about data intelligence issues and ways to grow.

ArkCase, powered by ASG Mobius Content Services, offers organizations a data privacy management solution that will receive, process and respond to requests from citizens/consumer for data disclosure, while following the strict legal frameworks dictated by GDPR, CCPA, FOIA and others.

The Data Subject Access Request (DSAR) initiative, covered with legal frameworks like General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), are enabling consumers to approach commercial companies to request data disclosure. Companies under CCPA must respond to the request and disclose all personally identifiable information (PII) within 45 days. For European countries with GDPR compliance, companies have 40 calendar days to respond. Failure to comply with these legal restrictions result in hefty fines. Because of the complexity of what qualifies as PII and the vast amount of data that companies store, DSAR software is quickly becoming a corporate necessity. The only way companies can scour through petabytes of data spread across internal and external databases in a timely manner is by relying on an integrated DSAR software.

Organizations need to be able to track how each DSAR case is handled from the moment of its creation to when it’s successfully processed. Every action done by the staff, every API call done by the software to send requests and receive encrypted information from external sources, and every alteration of any data endpoint needs to be thoroughly documented.

Capable DSAR software solutions need this auditing capability. In cases where the DSAR solution is built with proper case management capabilities auditing should not be a problem.

ArkCase, a case management platform powered by ASG’s Mobius ECM, is a DSAR solution that can be integrated within enterprises to automate this process. ArkCase is built with auditing capabilities out of the box. These reports can contain timestamps, staff information, data sources, staff activities, IP address and the requestor’s responses. The ArkCase DSAR solution is a reliable option for any size organization that needs to respond efficiently and effectively to requestors.

To learn more about ArkCase’s data privacy solution, be sure to check out our breakout session at EVOLVE20 on October 6, 2020, at 2 p.m. EST.