ArkCase, a global leader in open-source enterprise case management, is designed to take advantage of the benefits realized from an open standard platform that offers agility, growth and resilience. ArkCase incorporates years of client requirements supporting the fundamental characteristics embodied in various case management solutions with the flexibility to meet customer’s organization and industry requirements. ArkCase platform accelerates case management implementations by allowing the extension of the modular capabilities (i.e., Enterprise Content Management, Customer Relationship Management, and Business Process Management).  ArkCase provides a configurable platform with core components necessary to modernize an enterprise solution including content management, personalized dashboard, AI/ML, predictive analytics, reporting, and workflow. 

ArkCase has many available solutions including:

  • Complaint Management
  • Correspondence Management
  • FOIA/Public Records
  • Human Reosurces
  • Investigative
  • Legal Case Management
ArkCase is headquartered in Vienna, Virginia (minutes from Washington DC) with regional offices throughout the US and EMEA.