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Course Offerings

  • ASG-Rochade - WebAccess Discovery Administrator
    Course Length: 2.0 day(s)
    Course Description

    This training course covers the basics of the ASG-Rochade Web-enabling technology, ASG-Rochade WebAccess. Attendees will learn about the administration of both WebAccess Explorer and WebAccess Discovery.

    Course Content
    This course consists of 6 modules and lab exercises.

    Module 1 - Installation & Architecture
    • WebAccess Architecture
    • Prerequisites
    • Installation steps
    • Installation options
    Module 2 - Explorer & Discovery Administration Overview
    • Explorer vs. Discovery administration.
    • Discovery RIM
    • Discovery Administration Components overview
    Module 3 - Managing Mappings and Icons
    • Managing Discovery Icons
    • Graphviz overview
    • Discovery Mapping
      • Table, text, button, listbox
      • Item Types
      • Attributes
    Module 4 - Designing & Building Discovery Applications
    • Designing & creating Discovery Applications
    • Creating Business Views
    • Discovery Topic Development - Part 1
      • Introduction
      • Topic Source Code
      • Entry topics
      • Subtopics
    • Discovery Topic Development - Part 2
      • Contextsensitive topics
    • Parameters and Templates
    Module 5 - Introduction to WebAccess Programming
    • Web Server side of WebAccess
    • Accessing Rochade Metadata with WebAccess
    • WebAccess and JSP
    • WebAccess Path Concept
    • WebAccess Programming examples
      • WebAccess WebDialogs
      • Components
      • Events
    Module 6 - Miscellaneous WebAccess Discovery Admin Tasks
    • Graphviz installation
    • Graphviz installation
    • Lucene search engine
    • MetaItem concept and implementation
    • Starting/stopping WebAccess application
    • General tailoring
      • Localizing the interface
      • Style sheets
      • Tailoring existing JSPs
    Course Prerequisites

    Participants should be experienced ASG-Rochade administrators who are familiar with all aspects of ASG-Rochade General understanding of WebAccess navigation is highly desirable (This knowledge can only be acquired during the ASG-Rochade - WebAccess User course)

    Who Should Attend

    Administrators and/or developers who will be working with Web developers to develop Web-based applications that access ASG-Rochade via WebAccess.

  • ASG-Rochade - WebAccess Discovery Developer
    Course Length: 2.0 day(s)
    Course Description

    This training course covers the customization of WebAccess using WebAccess Discovery Dialog Manager and is based on Rochade’s Java API. Through lectures and lab exercises, you will learn how to develop WebAccess WebDialog Components and Events and how to build customized Discovery applications that meet your organization’s needs. WebAccess Java classes and methods are also covered in detail.

    Course Content
    The course is comprised of 7 main modules, each with at least one hands-on Lab Exercise.

    Module 0 - WebAccess Discovery Developer Introduction
    • Course objectives
    • Brief introduction to WebAccess individual components
    Module 1 - WebDialogs
    • Prerequisites for creating Web Dialogs
    • Why Web Dialogs?
    • Events & Components
    • Components
    • Creation of WebAccess Dialogs
    • Dialog Designer
    • Lab Exercise
    • Summary
    Module 2 – WebDialog Events Overview
    • What are Events?
    • Event Types
    • Creation of Events
    • Events vs Topics
    • Lab Exercise
    • Summary
    Module 3 – Discovery Subject Area
    • Discovery Subject Area
    • WebDialog Item Types
    • Creating a Web Dialog – behind the scene
    • Lab Exercise
    • Summary
    Module 4 – WebAccess Java Classes & Methods
    • WebAccess Java Classes overview
    • Class Aarr
    • Class RGW
    • Path Concept
    • WebAccess Methods
    • Other methods of class RGW
    • Class RGWComponent
    • Class RGWCompUtil
    • Lab Exercise
    • Summary
    Module 5 - WebDialog Components
    • Components (XML Element Types)
    • Component General Attributes
    • Dialog Design & Alignment
    • Component detailed review - Part 1
      • Table, text, button, list box
    • Lab Exercise
    • Component detailed review - Part 2
      • Checkbox, group, frames & line, list, link, html & hidden, marker & use.
    • Lab Exercise
    • Summary
    Module 6 - WebDialog Events
    • WebDialog Events Overview
    • Component Access within Events
      • Retrieving & Setting Component's Attributes
      • Adding, Duplicating & Deleting Components
      • Retrieve Sub-components
    • WebAccess Methods – Part 1
      • Create object/item list
      • Get List of items of specific item type
      • Execute Query
    • Lab Exercise
    • WebAccess Methods – Part 2
      • Execute Report
      • Item Access
      • Retrieve (Mapped) Item Names
      • Item Locking
      • Retrieve Item Access Rights
      • Retrieve/Write Item Content
      • Create/Copy/Delete/Rename Items
    • Lab Exercise
    • Summary
    Module 7 - Extended Development
    • Component Attribute “User data”
    • Class RGWCompUtil - Dialog Component Access
    • Dynamic component access
    • Class RGWTokenizer
    • Multi-language support
    • Display error message and confirmations
    • Using Other Java Classes
    • Using Rochade Procedure Language
    • Compile and execution errors
    • Lab Exercise
    • Summary
    Course Prerequisites

    Participants should be experienced Rochade administrators who are familiar with all aspects of Rochade General understanding of WebAccess navigation is highly desirable, including a good understanding a WebAccess Discovery and how to create Discovery Applications, Business Views and Topics. This knowledge can be acquired during the ASG-Rochade - WebAccess User course and the ASG-Rochade - WebAccess Developer course Java development experience.

    Who Should Attend

    Administrators and/or developers who will be creating customized WebAccess applications and/or need to adapt WebAccess existing objects to meet their site specific requirements.

  • ASG-Rochade - WebAccess User
    Course Length: 2.0 day(s)
    Course Description

    The course covers the WebAccess Product and the two delivered components Explorer and Discovery. ASG-WebAccess User also explains the key Rochade concepts and how these are accessed in WebAccess.

    Course Content

    The course is comprised of 7 main modules, each with at least one hands-on Lab Exercise.

    Module 0 - WebAccess Introduction

    WebAccess Introduction announces objectives and topics to the class, and so sets the scene for the rest of the course.

    Module 1 - WebAccess Overview

    First comes an introduction to WebAccess, describing its basic architecture and outlining briefly how, by means of Java Server Pages and a Web server, WebAccess enables users to access the Rochade repository with their Web browser.

    Module 2 – Rochade Concepts

    This will provide the persons who are new to Rochade with a brief Rochade concepts overview, and familiarizes them with Rochade terminology used throughout the course.

    Module 3 – Getting Started

    The first part of Getting Started provides a guided tour of the WebAccess graphical user interface and an introduction to working with WebAccess Explorer. The second part teaches how to browse the Rochade repository. Specifically, it covers the various Features and Activities of Application Lists, Item Type Lists and Item Lists. How to filter Item lists, how to save and load Item Lists is also discussed. Each part includes a Lab exercise.

    Module 4 - Working with Items

    Items are the building block of the ASG-Rochade Repository. This module describes item-related tasks, such as creating, deleting, copying, renaming, and editing. Attachment of binary files or URLs to items is also described.

    Module 5 - Namespaces and WebAccess

    Module 5 covers in details what Namespaces are, their rules and benefits. This illustrates how WebAccess maintains items having Namespaces attributes.

    Module 6 - Reports and Queries

    WebAccess offers very powerful reporting capabilities. This module describes the reporting, querying, and item searching functions of WebAccess Explorer. Two Lab exercises are included.

    Module 7 - WebAccess Discovery

    A non-technical WebAccess end user can work with WebAccess Discovery to extract information from the Rochade repository.

    Course Prerequisites

    An understanding of metadata and Enterprise Metadata Repositories

    Who Should Attend
    All new Repository users and administrators Existing Repository users and administrator who are new to this tool. This course is aimed at the end-user community.
  • ASG-Safari - A Comprehensive Journey with ASG-Safari/UDMS
    Course Length: 4.0 day(s)
    Course Description

    Tools used: Server-based ASG-Safari/UDMS Modules (INQ, RPW, ADM, 4RW, 4DM, TXT, LBL, XTR, EXP, FRM, and UPD). This course is for the first-time user. The material covered includes basic concepts and terminology, navigating the system, and functional coverage of all the server-based modules. Emphasis is placed on ASG-Safari ReportWriter, 4RW-ReportWriter, 4DM-DataManager, FormsManager, Administration, Inquiry, and Update through hands-on experience.

    Course Content
    Topics from "A to Z" are addressed, including:
    • Database Interface Overview
    • Efficient Database Queries (INQ)
    • Reporting Capabilities of the UDMS ReportWriter (RPW)
    • Creation and Maintenance of Record and View Definitions (ADM)
    • Reporting Capabilities of the UDMS 4GL ReportWriter (4RW)
    • Developing Custom Screens and Forms Applications (ADM, FRM)
    • Creating Labels, Graphs, and Form Letters (LBL, GRW, TXT)
    • Using Export & Extract for Data Manipulation and Efficiency (EXP, XTR)
    • Data Management with Update, FormsManager, and 4DM (UPD, FRM, 4DM)
    Course Prerequisites
    Who Should Attend

    End users, power users, and super users. Users who use the server-based tools within ASG-Safari InfoServer (ASG-Safari client tools are not covered in this class) Users, system managers, and/or database administrators who are interested in an in-depth study of all ASG-Safari/UDMS server-based applications Users who have installed ASG-Safari on MPE/ix, VMS, or UNIX® operating systems Do not attend this class if you are using ASG-Safari on a Windows NT® or AS/400 operating system.

  • ASG-Safari - Client Components of ASG-Safari InfoTools
    Course Length: 3.0 day(s)
    Course Description

    Tools used: ASG-Safari Administrator, ASG-Safari DataViewer, and ASG-Safari ReportWriter This course addresses three components of our client tool set: ASG-Safari ReportWriter, ASG-Safari Administrator, and ASG-Safari DataViewer. All three components are Windows-based. Using ASG-Safari Administrator, users will learn the proper procedure for creating efficient views (performing table joins from dissimilar data sources). Efficient view creation is essential for effective and timely reporting. Users will also learn how to apply view-level and group security for data inquiry and reporting purposes. Using ASG-Safari DataViewer, the user will then evaluate data accessed using selected fields, filtering methods, and sorting criteria. Students will learn how to query data to provide them with the necessary information for producing report specifications. Lastly, the course will introduce the user to the full-featured desktop reporting capabilities of ASG-Safari ReportWriter. The user will learn to create various types of reports (column, row, label, and crosstab) using the full functionality of this Windows-compliant software.

    Course Content
    Upon completion of the course, the user will understand the following:
    • Creation of new data objects (tables, views, aliases, business groups)
    • Definition and understanding of Data Dictionary metadata
    • Index structure and its impact upon efficiency
    • Methodology for the creation of efficient views
    • Data inquiry via ASG-Safari DataViewer
    • Security for the client and server environments
    • The use of naming conventions
    • Creation of column, row, label, and cross-tab reports
    • Incorporation of graphs, cross–tab, objects, and OLE information into reports
    • Reporting efficiency and index structure
    Course Prerequisites

    Users requiring an in-depth knowledge of the server environment (set-up of security, printers, and use of system utilities) should attend the “Managing the ASG-Safari/UDMS System” course Those users requiring an in-depth knowledge of server-based reporting (UDMS RPW and UDMS 4GL modules) should attend the "A Comprehensive Journey with ASG-Safari/UDMS" course

    Who Should Attend

    End users, power users, and super users. Users tasked with accessing data, as well as maintenance, modification, or creation of data objects (tables, views, aliases, business groups) using ASG-Safari Administrator Users who want to examine and display data through ad-hoc queries or reports Users who wish to create ad-hoc reports Users who have installed ASG-Safari on Windows NT®, AS/400, MPE/ix, VMS, or UNIX operating systems.

  • ASG-Safari - Concepts of ASG-Safari/4GL
    Course Length: 2.0 day(s)
    Course Description

    This course uses the Windows-based version of the 4GL product, based on the popular ASG-Safari InfoServer. This class focuses specifically on the creation of 4RW (4GL-ReportWriter) and 4DM (4GL-Data Manager) tasks and the 4th Generation Language these tools employ.

    Course Content
    During the course, the user will be introduced to the "non-procedural" nature of 4GL tasks, the order in which the 4GL directives are processed, and how to override the order of processing through the use of procedural blocks. The user will also be introduced to the following features, which are only available in ASG-Safari/4GL:
    • An embedded Microsoft Windows® Notepad editor which uses cut, paste, copy, search, find/replace, and undo functions
    • Field and directive syntax palettes (create 4RWs and 4DMs more quickly)
    • Graphical identification of report errors and error corrections
    • Online help
    • Ability to print to client-networked printers as well as server-based printers
    • Creation of iconized ASG-Safari/4GL reports
    The user will develop the skills required to effectively create complex reports and data management tasks. Complex reports may include two-pass and indented bill-of-materials reports.
    Course Prerequisites
    If you are currently using the server-based UDMS 4GL tool to create 4GL tasks, please attend the "Understanding ASG-Safari/UDMS 4GL" course
     
    Who Should Attend
    Power users and super users Experienced users who want to perfect their report-writing skills and who have a need for the power and flexibility of a 4GL ReportWriter Users who have a requirement for transactional processing in a bulk update mode Users who wish to improve processing speed through the use of two-pass reporting Users who have installed ASG-Safari on Windows NT®, AS/400, MPE/ix, VMS, or UNIX® operating systems.
  • ASG-Safari - Expedition into Advanced Concepts
    Course Length: 3.0 day(s)
    Course Description
    Tools used: Server-based ASG-Safari™/UDMS Modules (RPW, ADM, 4RW, 4DM, FRM)
    Course Content
    This course is intended for those students with previous training in ASG-Safari/UDMS or extensive experience with the software. This course extends existing knowledge of several server-based modules of ASG-Safari/UDMS with an in-depth emphasis on the advanced features of:
    • UDMS ReportWriter (RPW)
    • Administration (ADM)
    • 4GL (4RW and 4DM)
    • FormsManager (FRM)
    • Technical Applications of ASG-Safari/UDMS
    Topics to be discussed include:
    • Creating Efficient and Well-Structured View Definitions (ADM)
    • Advanced 4GL Directives for Creating Complex Reports (4RW and 4DM)
    • Bulk Transaction Processing (4DM)
    • Complex Qualifications (RPW, 4RW, and 4DM)
    • Shortcuts
    • Retrieval and Performance Tips
    Course Prerequisites
    Extensive hands-on experience with ASG-Safari/UDMS (6 months to 1 year is recommended) Previous user participation in the “A Comprehensive Journey with ASG-Safari/UDMS” course is encouraged.
    Who Should Attend
    Power users and super users. Users ready to expand their use of ASG-Safari/UDMS with more complex applications.
  • ASG-Safari - Managing the ASG-Safari/UDMS System
    Course Length: 1.0 day(s)
    Course Description

    Tools used: Server-based ASG-Safari/UDMS Modules (INQ, SYS) This course addresses all of the system and implementation issues involved in utilizing ASG-Safari InfoServer and presents the user with strategies and examples. Attendees should be familiar with basic ASG-Safari/UDMS concepts such as tables (records), views, and dictionaries and should have a strong knowledge of the operating system used at their company. This course will prepare individuals to fulfill the role of ASG-Safari/UDMS System Manager.

    Course Content
    Upon completion of this course, the user will understand the following:
    • Installation and User-Defined Variables (UDVs/ENVs)
    • User and System Security
    • ASG-Safari/UDMS Utilities
    • External Function Calls
    • Command Files
    • Using ASG-Safari/UDMS in “batch” mode
    • Output Specification Definition
    • Dictionary Performance and Optimization
    Course Prerequisites
    None
    Who Should Attend

    Power users and/or super users who will assume the role of ASG-Safari/UDMS System Manager at their site Users who have a good understanding of the operating system used at their site Users who have installed ASG-Safari on MPE/ix, VMS, or UNIX® operating systems Do not attend this class if you are using ASG-Safari on a Windows NT® or AS/400 operating system

  • ASG-Safari - Server Tools for End Users
    Course Length: 2.0 day(s)
    Course Description

    Tools used: Server-based ASG-Safari/UDMS Modules (INQ, RPW, TXT, LBL, XTR, and EXP). This course will cover all server-based modules commonly accessed by the end user: ASG-Safari ReportWriter, Inquiry, Export, Labels, Text/Merge, and Extract. An in-depth understanding of these modules is accomplished through hands-on training, with an emphasis on individual reporting and querying needs.

    Course Content
    Upon completion of the course, the user will:
    • Be familiar with the server-based interface, including menu paths, function keys, online help, windows, and banners
    • Understand and apply all features of ASG-Safari ReportWriter (RPW)
    • Create labels, mail merges, spreadsheet files, and extract files (LBL, TXT, EXP, XTR)
    • Query data using the most efficient methods (INQ)
    Course Prerequisites

    Those users utilizing ASG-Safari ReportWriter to create reports are encouraged to attend either the “Client Components of ASG-Safari InfoTools” course or the “Exploring ASG-Safari ReportWriter and ASG-Safari InfoServer” course.

    Who Should Attend
    End users who need to create reports, queries, labels or merges in a timely, efficient and user-oriented manner Users who use the server-based tools within ASG-Safari InfoServer (no client tools are covered in this class) Users who have installed ASG-Safari on MPE/ix, VMS, or UNIX® operating systems Do not attend this class if you are using ASG-Safari on a Windows NT® or AS/400 operating system.
  • ASG-Safari - Understanding ASG-Safari/UDMS 4GL
    Course Length: 2.0 day(s)
    Course Description
    Tools used: UDMS 4GL (server-based). This course uses the server-based version of the 4GL tools.
    Course Content
    This course focuses specifically on the 4RW (4GL-ReportWriter) and 4DM (4GL-Data Manager) modules within ASG-Safari/UDMS and the 4th Generation Language these modules employ. Strong emphasis is placed on the "non-procedural" nature of 4GL tasks, the order in which the 4GL directives are processed, and how to override the order of processing through the use of procedural blocks. The user will develop the skills required to effectively create complex reports and data-management tasks. Complex reports may include two-pass and indented bill-of-materials reports.
    Course Prerequisites
    If you are currently using the Windows-based ASG-Safari/4GL tool to create 4GL tasks, please attend the "Concepts of ASG-Safari/4GL" course
    Who Should Attend
    Power users and super users Experienced users who want to perfect their report-writing skills and who have a need for the power and flexibility of a 4GL ReportWriter Users who have a requirement for transactional processing in a bulk update mode Users who wish to improve processing speed through the use of two-pass reporting Users who have installed ASG-Safari on MPE/ix, VMS, or UNIX® operating systems Do not attend this class if you are using ASG-Safari on a Windows NT® or AS/400 operating system.
  • ASG-Synch - Administration
    Course Length: 1.0 day(s)
    Course Description

    Students will understand and be able to administrate ASG-Sync.

    Course Content
    • Architecture
    • How It Works
    • ASG-Sync Environment
    • Installation Parameters
    • CSCAT - The Catalog - Management and Modification
    • File Management Functions
      • Life Cycle of the CSDatasets
    • Customization
      • Different Levels of Parameters
      • Exits
    • User Profiles
    • Class Exercises
    Course Prerequisites

    ASG-Synch - Utilization Knowledge of z/OS JCL

    Who Should Attend

    ASG-Sync Administrators

  • ASG-Synch - Utilization
    Course Length: 1.0 day(s)
    Course Description

    This course will introduce ASG-Sync technology to new users. Students will understand and be able to use ASG-Sync.

    Course Content
    • Architecture
    • How It Works
    • User functions
      • Load processes
      • Extraction
      • Viewing the CSCAT
      • Backout
    • Management functions
      • Archiving and restoring
      • Reorganizing and Backup
      • Management and modification of CSCAT
    • Class exercises
    Course Prerequisites

    Knowledge of z/OS JCL

    Who Should Attend

    ASG-Sync Users

  • ASG-TMON – Performance Monitor Training for WebSphere MQ Enterprise Edition
    Course Length: 2.0 day(s)
    Course Description

    This course provides participants with the knowledge they need to resolve common performance issues with queues, queue managers, channels, and messages. Hands-on exercises provide participants with real-life performance problems in an MQSeries and distributed environment.

    Students will learn to:

    • Fully utilize ASG-TMON for MQ Enterprise Edition's management features and functions
    • Fully utilize ASG-TMON for MQ Enterprise Edition's Message Management Facility
    • Use ASG-TMON for MQ Enterprise Edition to resolve common performance problems in a distributed (UNIX® and Windows/NT®/2000) environment
    • Work with client on real world issues in their MQ environment
    Hands-on exercises throughout the class provide students with practical experience, including:
    • Defining a normal queue
    • Defining a transmit queue
    • Creating a process to start a down queue manager
    • Creating a process to stop and start a channel
    • Creating a queue and adding 100 messages
    Course Content
    Section 1 - Introduction to ASG-TMON for MQ Enterprise Edition Reviews the basic mechanics of ASG-TMON for MQ Enterprise Edition:
    • ASG-TMON for MQ Enterprise Edition NaviGator MQ structure
    • Message Management Facility structure
    • ASG-TMON for MQ Enterprise Edition and Message Management Facility screen structure
    • Navigating screens
    • Using the online help facility
    Section 2 - Online Features and Functions Covers the key online screens to use in problem determination, management, in an MQ in a distributed environment:
    • Broker configuration
    • Local Agent configuration
    • Message Server configuration
    • MQ Event Publisher
    • Auto-discovery policy configuration
    • Configuration of the event policy
    • Queue Manager information
    • Starting and stopping objects
    • Actions
    • Local Queue information
    • Alias, Remote, and Model Queue information
    • Channel information
    • Event traps and management
    • Configuration management
    • ASG-MQEnterprise database management
    • Overview of ASG-MQEnterprise security
    • Troubleshooting ASG-MQEnterprise
    • Message Management Facility
    • Creating messages
    • Finding messages
    • Prototyping messages
    Course Prerequisites
    None
    Who Should Attend
    Systems programmers Technical support professionals MQ administrators
  • ASG-TMON for CICS TS for z/OS – Performance Monitor
    Course Length: 1.0 day(s)
    Course Description
    This course provides participants with the knowledge they need to resolve common performance problems such as looping transactions, enqueues, and transaction delays in CICS.
    Students will learn to:
    • Fully utilize TMON for CICS online features and functions.
    • Use the NaviGate Communications Interface to integrate TMON for z/OS, CICS, DB2, and VTAM in problem identification.
    • Use TMON for CICS to resolve common performance problems in a z/OS environment.
    Course Content
    Unit 1 – Introduction to ASG-TMON for CICS
     Reviews the basic mechanics of ASG-TMON for CICS:
    • ASG-TMON for CICS screen structure.
    • Navigating from screen to screen.
    • Using the on-line help facility.
    • Function key assignments.
    • ASG-TMON for CICS commands.
    Unit 2 – Getting Started, Monitoring CICS
     Covers the screens needed to start using ASG-TMON for CICS: 
    • CICS JOBLIST Display.
    • Using the Primary Menu.
    • Global monitoring of CICS performance and early warning of potential problems.
    • Customizing profiles for global CICS monitoring.
    Unit 3 – Online Features and Functions
     Covers the key online screens to use in problem determination in a z/OS environment:
    • Monitoring active tasks and IRC/ISC resources.
    • Overall monitoring of active task resource consumption and resource contention, including identification and cancellation of problem transactions.
    • NaviGate communication between CICS, MVS, DB2, and VTAM for problem determination.
    • Monitoring of resource utilization across all address spaces within MVS.
    • Customizing graphic targets for global CICS monitoring.
    • High-level and detail-level monitoring of CICS system storage usage.
    • Monitoring of enqueue contention (Enqueue Element List).
    • Monitoring and cancellation of interval control elements.
    • Monitoring of auxiliary and main temporary storage and the deletion of queues.
    • Monitoring of file and database activity and response time.
    • Monitoring of VSAM LSR pool performance.
    Unit 4 – Supertrace and After-the-Fact Performance Review
     Covers on-line reporting against collected data and Supertrace
     
    • After-the-fact reviewing of system and transaction performance and resource utilization.
    • Specifying trace criteria for application tracing.
    Unit 5 – Customization of the Alert Monitor
     Covers common alerts used under each alert category in ASG-TMON for CICS:
    • Establishing thresholds and automatic notification of potential problems in CICS.
    • Problem/Alert Monitor (automatic notification of potential problems in CICS, including integration with ASG-TMON for z/OS).
    • Selecting alert messages from ASG-TMON's alert log.
    • CICS-generated messages.
    • ASG-TMON-generated messages.
    • User-defined generated messages.
    Course Prerequisites
    None
    Who Should Attend
    Systems Programmers, Technical Support, and Operators
  • ASG-TMON for DB2 – Performance Monitor
    Course Length: 1.0 day(s)
    Course Description
    This course provides participants with the knowledge they need to resolve common performance problems such as runaway threads, page set contention, and timeouts and deadlocks in DB2.
    Students will learn to:
     
    • Fully utilize ASG-TMON for DB2 online features and functions.
    • Use the NaviGate communications interface to integrate ASG-TMON for DB2, CICS, z/OS, and VTAM® in problem identification.
    • Use ASG-TMON for DB2 to resolve common DB2 performance problems in a z/OS environment.
    • Use ASG-TMON for DB2 SQL Analyzer feature to capture packages and/or SQL statements and their accounting statistics and view the information online within ASG-TMON for DB2 or in batch in a z/OS environment
    • Using ASG-TMON in a data sharing environment
    Participants will learn to create and activate collection profiles for specific DB2 subsystems and the ability to view and analyze the accounting statistics.
    Course Content
    Unit 1 – Introduction to ASG-TMON for DB2
     Explanation of the basic mechanics and the screens needed to start using ASG-TMON for DB2.
    • ASG-TMON for DB2 screen structure.
    • Navigating from screen to screen.
    • Using the on-line help facility.
    • Function key assignments.
    • ASG-TMON for DB2 commands.
    Unit 2 – Getting Started
     Covers the screens needed to start using ASG-TMON for DB2.
    • Using the Primary Menu.
    • Global monitoring of DB2 performance and early warning of potential problems.
    • Customizing Quick Access Menus for individual user requirements.
     Unit 3 – Online Features and Functions
     Covers the key online screens to use in DB2 problem determination in a z/OS environment:
    • Monitoring of active thread resource consumption and contention.
    • Global monitoring of system lock contention and cancellation of problem threads.
    • Global monitoring of DB2 subsystems and early warning of potential problems.
    • NaviGate communication between DB2, z/OS, CICS, and VTAM for problem determination.
    • Monitoring of key DB2 subsystem statistics.
    • Monitoring of resource utilization across all address spaces within z/OS.
    • Monitoring of page set allocation and extent information.
    • Monitoring of page set activity and thread access to page sets.
    • Prototyping of SQL Using ASG-TMON for DB2’s EXPLAIN utility.
    • Monitoring threads using data sharing. Looking at one subsystem or all subsystems in the data sharing region.
    Unit 4 – Defining Exceptions
     Covers the key online screens to use the ASG-TMON for DB2 Exception Monitor:
    • Automatic notification of potential problems in DB2.
    • Establishing thresholds and automatic actions for exception definitions.
    Unit 5 – Tuning DB2
     Examines the steps in the process of tuning DB2 using ASG-TMON for DB2:
    • DB2 basic subsystem health check.
    • Runaway threads.
    • DB2 EDM pool allocation and utilization efficiency.
    • DB2 buffer pool allocation and utilization efficiency.
    • Tables and indices for memory isolation.
    • z/OS dispatching priorities of DB2 and associated subsystems.
    • Monitoring DB2 applications.
    • Improving response time and throughput.
    • Managing lock contention.
    • DB2 console messages.
    Unit 6 – Utilizing SQL Capture
     Review the basic mechanics of ASG-TMON for DB2 SQL Analyzer feature:
    • Creating and activating collection profiles for specific DB2 subsystems
    • Understanding the flow of SQL statements in transactions
    • Analyzing the performance of SQL statements
    • Performing DB2 Explain on SQL statements
    • Analyzing Package and Statement Buffer Pools
    • Analyzing Package and Statement Threads
    • Analyzing Package and Statement Locks
    Course Prerequisites
    None
    Who Should Attend
    Database administrators, Systems Programmers.
  • ASG-TMON for MQ – Performance Monitor
    Course Length: 1.0 day(s)
    Course Description
    This course provides participants with the knowledge they need to resolve common performance issues with queues, queue managers, channels, and buffer pools.
    Students will learn to:
    • Fully utilize ASG-TMON for MQ online features and functions.
    • Use the NaviGate Communications Interface to integrate with other ASG-TMON products in problem identification
    • Use ASG-TMON for MQ to resolve common performance problems in an MQ Series and z/OS environment.
    Course Content
    Unit 1 – Introduction to ASG-TMON for MQ Series
    Explanation of the basic mechanics and the screens needed to start using ASG-TMON for MQ Series
    • ASG-TMON for MQ Series screen structure
    • Navigating from screen to screen
    • Using the on-line help facility
    • Function key assignments
    • TMON for MQ Series commands
    • NaviGate communication between ASG-TMON products
    Unit 2 – Getting Started, Monitoring the Queue Managers
    Covers the screens needed to start using ASG-TMON for MQSeries
    • Queue Manager Selection menu
    • Using the Primary Menu
    • General Queue Manager information on z/OS and remote operating systems.
    • Global monitoring of performance and early warning of potential problems.
    Unit 3 – Online Features and Functions
    Covers the key online screens to use in problem determination in an MQ and z/OS environment
    • Queue activity, details, definitions, and events
    • Message activity, summary and details
    • Channel activity, details, definitions, and events
    • Queue manager activity
    • MQ environment snapshot
    • Buffer pool activity and detail
    • Page set activity
    • Log statistics, including information on the active logs
    • VSAM data set information
    • Thread summary and detail
    • CSQZPARM information
    • Log initialization parameters
    • Archive allocation parameters
    • NaviGate communication between MQ, CICS, DB2, and VTAM for problem determination
    • Quick access menus
    Unit 4 – Setting Up Exception Notifications
    Covers common exceptions used under each exception category in ASG-TMON for MQSeries
    • Exception monitor (automatic notification of potential problems in MQ Series)
    • Exception activity display (display of active exception conditions)
    • Exception definitions (default exceptions by exception group)
    • Establishing thresholds and automatic actions for exception definitions
    • Availability
    • Channel performance
    • Console message processing
    • Operations
    • Queue performance
    • Queue manager performance
    Unit 5 – Monitor Controls and Historical Data Collection
    Covers common exceptions used under each exception category in ASG-TMON for MQSeries
    • History Analysis and Viewing Collected Data
    • Configuration Management
    • ASG-TMON MQ Setup Parameters and Controls
    • Advanced Functions
    • Monitor Controls
    • Host Record Definition
    • Logging Intervals
    Course Prerequisites
    None
    Who Should Attend
    Systems Programmers, Technical Support, and MQ Professionals
  • ASG-TMON for TCP/IP – Performance Monitor
    Course Length: 1.0 day(s)
    Course Description

    This course teaches students how to fully utilize the facilities of ASG-TMON for TCP/IP to optimize the performance of their z/OS-centric TCP/IP network and dependent application systems.

    Course attendees will walk away with a global view of TCP/IP and how it interacts with and impacts z/OS systems and their applications.  They will experience drilling down into complex problem diagnosis and resolution, developing analytical skills for coping with a wide variety of real life, on-the-job situations.  The course also teaches students how to configure and administer the ASG-TMON environment to facilitate more effective use by others in the organization and to proactively trap and respond to operational issues before they affect business systems and the company's top and bottom line. 
    Students will learn to:

    • Effectively use the online facilities and utilities of ASG-TMON for TCP/IP.
    • Create and modify exceptions
    • Use ASG-TMON for TCP/IP to resolve common performance problems in a z/OS environment.
    • Understand the full range of capabilities within ASG-TMON for TCP/IP
    Course Content
    Unit 1 – Introduction to ASG-TMON for TCP/IP
    Explanation of the basic mechanics and the screens needed to start using ASG-TMON for TCP/IP
    • ASG-TMON for TCP/IP screen structure
    • Navigating from screen to screen
    • Using the on-line help facility
    • Function key assignments
    • Quick Access Menus
    • ASG-TMON for TCP/IP commands
    • NaviGate communication between ASG-TMON products
    • General Information on TCP/IP stacks using ASG-TMON
    Unit 2 – Getting Started, Monitoring the Stack
    Understanding how to monitor TCP/IP performance
    • Host System Selection Menu
    • Using the Primary Menu
    • TCP/IP Fundamentals
    • Global monitoring of network performance response time
    • Monitoring of TCP/IP Stacks
    Unit 3 – Monitoring the TCP/IP Stack
    • z/OS Considerations
      • Dispatching Priority
      • Communication Storage Manager (CSM)
    • Using AutoDiscovery
    • Stack Monitoring
      • Reassemblies/Fragmentation
      • Interface Statistics
    • DNS Query
      • Supertrace
      • Socket Trace
      • Packet Trace
    Unit 4 – Setting Up Exception Notifications
    Explanation of common exceptions and how they are defined
    • Exception Monitor (automatic notification of potential problems in z/OS, CICS, and DB2)
    • Exception Activity display (display of active exception conditions)
    • Exception definitions (default exceptions by exception group)
    • Establishing thresholds and automatic actions for exception definitions
    • Common Exception Definitions
      • Routing Loop
      • Re-Transmission
      • TCP connections
      • Interface Activity
    • Threshold Recommendation Utility
    Unit 5 – Monitor Controls and Historical Data Collection
    Collecting, Viewing, and Using Historical Data Collected
    • Monitor Controls
    • Host Record Definition
    • Logging Intervals
    • Auto Ping/Tracert Controls
    • ASG-TMON TCP Setup Parameters
    • Review of Data Dictionary Record Types
    • Viewing Collected Data
    • TCP/IP Configuration Management
    Course Prerequisites
    None
    Who Should Attend
    Systems Programmers, Technical Support Professionals, Network Administrators, and Operations Management Staff
  • ASG-TMON for VTAM – Performance Monitor
    Course Length: 1.0 day(s)
    Course Description
    This course provides participants with the knowledge they need to resolve common performance problems such as poor application response time, hung sessions, and buffer pool contention in VTAM.  Participants will also gain the knowledge they need to customize ASG-TMON for VTAM for effective monitoring of their VTAM system and application performance.  Students learn how to set up administration functions such as user options and security definitions.  They use End User Response Time Controls to modify parameters for response time measurement and learn how to set up and run Supertrace for problem resolution.  Students are encouraged to bring to class sample VTAM start-up and data collection options from ASG-TMON for VTAM, so that course material can be related to actual customer environments. 
    Students will learn to:
    • Fully utilize ASG-TMON for VTAM online features and functions.
    • Use the NaviGate Communications Interface to integrate ASG-TMON for z/OS, CICS, DB2, and VTAM in problem identification
    • Use ASG-TMON for VTAM to resolve common performance problems in a z/OS environment.
    • Fully utilize the online administration and customization features and functions to obtain maximum benefit from ASG-TMON for VTAM as a monitoring tool
    • Customize ASG-TMON for VTAM's controls for end user response time measurement
    • Set up and use the Supertrace facility for effective tracing
    Course Content
    Unit 1 – Introduction to ASG-TMON for VTAM
    Explanation of the basic mechanics and the screens needed to start using ASG-TMON for VTAM
    • ASG-TMON for VTAM screen structure
    • Logon Screen
    • Navigating from screen to screen
    • Using the on-line help facility
    • Function key assignments
    Unit 2 – Getting Started, Monitoring the System
    Understanding how to monitor a systems performance
    • Using the Primary Menu
    • Using the Administration menu to customize ASG-TMON for VTAM
    • Using the User Option menu to customize the user's individual sessions
    • Setup of ASG-TMON for VTAM's internal security
    • Examination of data dictionary entries
    • Displaying and using VTAM tables
    • Discovering Status Information
    Unit 3 – Online Features and Functions
    Covers the key online screens for use in VTAM problem determination in a z/OS environment:
    • Monitoring of overall buffer pool utilization in graphic format
    • In-depth monitoring of buffer pool utilization by application
    • Monitoring of VTAM CSA and private storage usage
    • Monitoring of applications, sessions, and job resource consumption and contention
    • Monitoring of pending and queued sessions
    • Monitoring of explicit and virtual route activity
    • Monitoring of I/O device activity by device and channel
    • Monitoring of individual NCP activity and performance
    • Monitoring of overall channel path activity
    • Monitoring VTAM performance resource targets in graphic format using the Multi-event Monitor
    • Global monitoring of the VTAM system and early warning of potential problems
    • Monitoring of resource utilization across all address spaces within MVS
    • Customizing the response time monitor for specific applications
    • Response time monitoring for specific 3270 devices
    • After-the-fact review of system and application performance and resource utilization
    Unit 4 – Administration Functions
    Examines the use of data collection functions
    • Review of the status and configuration of ASG-TMON for VTAM's data collection and startup option
    • Covers the use and administration of end user response time monitor controls
    • Initiation and analysis of response time monitoring for applications
    • Initiation and analysis of response time monitoring for VTAM SLUs
    • Setup and review of global functions for controlling end user response time monitoring
    Unit 5 – ASG-NaviGate Plus and Supertrace
    Covers the setup and use of the NaviGate Plus communications interface between ASG-TMON for VTAM, MVS, CICS, and DB2:
    • Definition of Applid Administration for ASG applications
    • Modifying application definitions and initiating NaviGate Plus sessions
    • Discusses the customization and use of the Supertrace facility:
    • Setup and review of Supertrace parameters for initiating traces
    • Examination of trace management procedures, including:
      • Deleting or killing traces
      • Offloading trace data
      • Stopping, restarting, and selecting traces
    • Review of detail trace directory information
    • Setup and review of the Supertrace control bar for formatting and display of data
    Course Prerequisites
    None
    Who Should Attend
    Systems Programmers, Network administrators, Technical Support Specialist, and Operators
  • ASG-TMON for z/OS – Performance Monitor
    Course Length: 1.0 day(s)
    Course Description
    This course provides participants with the knowledge they need to resolve common performance problems such as enqueues, job loops, and job delays in z/OS.
    Students will learn to:
    • Fully utilize ASG-TMON for z/OS online features and functions.
    • Use the ASG-NaviGate Communications Interface to integrate ASG-TMON for z/OS, CICS, DB2, and VTAM in problem identification
    • Use TASG-MON for z/OS to resolve common performance problems in a z/OS environment.
    Course Content
    Unit 1 – Introduction to ASG-TMON for z/OS
      Explanation of the basic mechanics and the screens needed to start using ASG-TMON for z/OS
    • ASG-TMON for z/OS screen structure
    • Navigating from screen to screen
    • Using the on-line help facility
    • Function key assignments
    • ASG-TMON for z/OS commands
    • General Information on z/OS system using ASG-TMON
    Unit 2 – Getting Started, Monitoring The System
    Understanding how to monitor a systems performance
    • System Selection Menu
    • Using the Primary Menu
    • Global monitoring of system performance and early warning of potential problems.
    • Graphic monitoring of overall system activity
    • Customizing the graphic monitor screen for different users
    • Monitoring of specific job delay factors by job and workload
    • Global monitoring of delay activity by job
    • Monitoring of specific delay factors by job
    • Job monitoring of CPU, memory, and I/O resources for identification of problem jobs
    • NaviGate communication between z/OS, CICS, DB2, and VTAM for problem determination
    Unit 3 – I/O Activity Monitoring
    Understanding how to research an I/O problem
    • I/O Monitor menu (options for device and i/o activity information)
    • DASD performance activity monitoring
    • Device Detail Selection menu (options for monitoring individual DASD devices)
    • DASD I/O profile monitoring of specific DASD device I/O activity
    • DASD device information, including:
      • General DASD device status
      • Space and usage information
    • Tape performance activity monitoring
    • Tape Unit Detail (general tape device status information)
    • Tape Mount Distribution (global system information on tape activity by shift)
    • Channel path status and utilization monitoring
    • Detailed monitoring of specific logical and physical control units by channel path
    • Global monitoring of enqueue conflicts and reserves
    • After-the-fact reviewing of system, job, and delay information
    Unit 4 – Setting Up Exception Notifications
    Exploring common exceptions used in ASG-TMON for z/OS
    • Exception Monitor (automatic notification of potential problems in z/OS, CICS, and DB2)
    • Exception Activity display (display of active exception conditions)
    • Exception definitions (default exceptions by exception group)
    • Establishing thresholds and automatic actions for exception definitions
    • Threshold Recommendation Utility
    Course Prerequisites
    None
    Who Should Attend
    Systems Programmers, Technical Support, and Operators
     
  • ASG-TMON NaviGraph
    Course Length: 1.0 day(s)
    Course Description
    This course provides participants with the knowledge they need to customize NaviGraph Host and NaviGraph Client software in their environment to produce meaningful graphical representations and make informed decisions to increase the performance of their enterprise.  Students will learn current and historical data reporting.  Students are also encouraged to bring to class their actual problems to learn how to create a graphical representation of enterprise scenarios.  
    Students will learn to:
    • Understand how NaviGraph uses a HUB address space.
    • Tailor the NaviGraph Host to choose data to be graphed.
    • Utilize both online file transfers and historical data transfers.
    • Customize the NaviGraph Client software to display user friendly graphs.
    • Export NaviGraph data to other software applications.
    Course Content
    Unit 1
    • Components for ASG NaviGraphe
      • Understanding Hubs
      • NaviGraph/Client
      • NaviGraph/Host
    • Explaining the Started Tasks Architecture.
    Unit 2
    • Identifying the features of NaviGraph.
    • Demonstrating NaviGraph’s features.
    Unit 3
    • Examining the NaviGraph/Host functions:
      • Security definitions
      • User definitions and profiles
      • Monitor control
      • User commands
      • Help functions
      • Remote access
    Unit 4
    • Defining Data Sources
    • Defining Transfer Data
    Unit 5
    • Determine how to configure the NaviGraph/Client for communication with NaviGraph/Host.
    • Define data collection times.
    • Learn how to save configuration files.
    Unit 6
    • Create and modify plots and graphs.
      • Create plots with simple procedures.
      • Create various graphs, using these functions:
        • Select variables
        • Change colors, types/size of lines, scale of graph
        • Add titles, labels, other text
        • Configure the NaviGraph/Client for communication with the Navigraph Host.
    Unit 7
    • Present miscellaneous features:
      • View existing plots/graphs.
      • Change existing plots/graphs.
      • Export data to Excel or other programs.
    Course Prerequisites
    None
    Who Should Attend
    Systems Programmers, Technical Support, Network Administrators and Operators


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