Introduction to using ASG FTP servers

ASG.RequestDemoSide

ASG has a number of FTP servers intended to be used by customers to upload documentation related to ASG product issues and to download files that may provide remediation or assistance for these issues.

ASG FTP servers offer standard and/or secure FTP file transfer and the server you should use will depend on your requirements and the nature of the files to be transferred.

Use one of the following FTP servers for issues related to ASG z/OS products.

  • ftpsupport.asg.com (67.239.247.50) for standard transfer of z/OS files, server hosted on z/OS
  • secureftp.asg.com (67.239.247.52) for secure transfer of z/OS files, server hosted on z/OS

If you should experience any problems connecting or staying connected to these servers, you should use ftp2.asg.com as an alternative site.

Use one of the following FTP servers for issues related to ASG products for all other platforms (for example, Windows, UNIX and non-z/OS Mainframe).

  • ftp.asg.com (67.239.247.84) for standard or secure transfer, server hosted on Windows
  • ftp2.asg.com (12.109.42.158) for standard transfer of VM and VSE files or for z/OS files if you have difficulty using our z/OS hosted servers, server hosted on Windows