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Your program needs will evolve over time. You need support options that evolve with you. ASG helps you design the support level that meet your needs today and into the future.

ASG support offices are strategically located around the globe, serving our diverse international customers efficiently.  You can access responsive, quality support any time, day or night with ASG. 

Improve Operations with Experienced Support

With software solutions in place to power your enterprise, ASG’s Customer Support experts ensure you maximize the performance and value of your investment with responsive issue resolution and domain expertise.

ASG Customer Support operates as an extension of your team to solve your business needs with technical support, application optimization and usability best practices that improve operations.

Contact ASG Anytime

Valued ASG customers can access software enablement expertise through our tested and customized Intelligent Support Portal. Through the Intelligent Support Portal, ASG Customers may experience the full value of ASG’s self-service customer support.

If you are experiencing difficulties with ASG solutions, click here to visit the Intelligent Support Portal or visit Contacts for Support page.

Keep Your Focus Where It Counts

You’re facing an increasingly complex technology environment as you implement, integrate and leverage your multiple software solutions to satisfy business initiatives. Support and application expertise from ASG Customer Support can help you stay in an excellent position and optimize your investments.

Customer Support experts provide superior technical support for ASG solutions, including our 24X7 Intelligent Support Portal, assisting your organization’s IT in resolving product questions and technical issues. 

ASG Customer Support offers the level of support you need – from short contracts to full service partnerships – all with the goal of improving your technical performance, usability and value.

No matter which support approach you prefer, ASG experts are always available when you need them – allowing you to focus on driving business.

For more information, refer to the User Support Guide.

For Additional Support Needs Click Here.

You can also visit the FTP Overview page to access or upload assistance files.

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Customer Support Services

ASG provides dependable, quality support for our software to our diverse, worldwide customer base with integral staff using best practices.