ASG-ITASM - IT Asset Service Management Suite

 
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ASG-ITASM Helps Organizations Identify Which IT Services Deliver the Most Value, and Which Deliver Little or No Value

Helps companies to effectively manage IT assets, administer software licenses, coordinate end user requests, control changes, standardize service management processes, and deliver optimized services.

ASG-ITASM is designed and focused on service design, operations, and delivery. It enables IT staff to proactively manage services throughout the life cycle, ensure quality delivery, and make improvements whenever possible. It supports processes from incident, problem, change, and service request management to release, deployment, and service level management, while offering tools for checking and anticipating infrastructure problems.

Differentiators

Supports ITIL processes, such as incident, problem and change management.
  • Comprehensive Rules Engine

    Correlates software titles to vendor-specific licenses that are created and managed within the repository

  • Provides software licensing details

    Consolidates purchasing and contract data with software usage information and helps manage software licenses

  • Automated IT Asset Discovery

    Delivers automated discovery and monitors licensing and compliance.

  • Enhanced Asset Lifecycle Management

    Supports a large variety of software licensing contracts and asset visibility

  • Reduces business costs and risks

    Analyzes trends and proactively identifies the causes of incidents minimizes the risks and impact of recurrent failures

Benefits

Enables your IT services to run efficiently while gaining the ability to evolve and scale as business needs change.
  • Asset Management

    Accurate identification of assets by type, status and location

  • Service Management

    Precise view of all IT services and the business services they support.

  • License Compliance

    Helps manage software costs and license compliance