ASG-ITASM Helps Organizations Identify Which IT Services Deliver the Most Value, and Which Deliver Little or No Value
Helps companies to effectively manage IT assets, administer software licenses, coordinate end user requests, control changes, standardize service management processes, and deliver optimized services.
ASG-ITASM is designed and focused on service design, operations, and delivery. It enables IT staff to proactively manage services throughout the life cycle, ensure quality delivery, and make improvements whenever possible. It supports processes from incident, problem, change, and service request management to release, deployment, and service level management, while offering tools for checking and anticipating infrastructure problems.