Provides a Deep Level of Understanding Within an Application and IT Infrastructure
Enables customers to improve efficiency by automating the discovery and dependency mapping of applications and underlying infrastructures that support their critical business services.
ASG-ITASM Discovery and Dependency Mapping (DDM) provides an understanding of how applications and dependencies impact IT and business services. It supports many important infrastructure and service support initiatives like release management, change and configuration management, incident and problem management, compliance and audit trails, cost control and charge back, disaster recovery, dynamic provisioning, and service level management. ASG-ITASM DDM supports discovery and mapping from infrastructure to business applications, and discovers both packaged and custom application configurations.