Access and Control on the Go
Capture any condition that may result in poor or degraded service delivery in a timely manner with ASG. With these tools, you’ll be able to manage your network from virtually any desktop.
Your customers, regardless of whether they are internal or external, expect perfect IT delivery of business services. Organizations that cannot continuously deliver a superior end-user experience run the risk of lost business opportunities and fewer customer advocates.
ASG’s Sentry, TeVista PM and TMON tools provide you with full visibility into your network from any Web browser, and ensure you understand when problems are impacting your end-users before they call the help desk. ASG-TMON provides a:
- View of your entire network
- Powerful distributed LAN packet level analysis
- Real-time and synthetic end-user response time monitoring
- Full alerting and reporting capabilities
- Fully instrument your company’s applications, CPUs, disk space, memory, and files
- Complete and effective control over your systems and networks
- Integration with service desk products is included to ensure that trouble tickets can be opened and closed automatically based on events and alerts that are raised
ASG’s tools are strategically engineered to:
- Enhance your network
- Help you understand the response time being experienced by your end-users