Resource Library

Webcasts & On-Demand Replays

Name Webcast Podcast Transcript Date
Best Practices for AP and AR automation and the real ROI
Organizations still struggle with improving business processes. Reducing overhead costs while improving processing cycles is a priority, and the effort of improving financial processes never stops.

Click Here
05/31/2012
Tackling Top Priorities For IT Infrastructure & Operations Leaders
Forrester Research Principal Analyst Doug Washburn ASG Sr. Director of IT Infrastructure & Operations Management Ed Hallock Understand why IT executives are prioritizing these initiatives, the business value they expect to receive, and recommended steps to address them.
Click Here

11/17/2011
Achieving Effective Automation in the Age of IT Complexity and Cloud Computing
Find out how you can achieve effective IT automation in today’s complex infrastructures by joining Forrester Research VP J.P. Garbani and ASG Senior Director of IT Infrastructure and Operations Management Solutions Ed Hallock for an informative Webinar that will help you develop your path toward a complete IT automation solution.
Click Here

11/15/2011
Performance and Capacity Management in the Cloud Era
Join EMA Research Director Charlie Betz and ASG Senior Director of Solutions Management Ed Hallock to learn about IT best practices and the business imperatives that mandate the need for effective capacity management in today’s dynamic and complex IT infrastructures.
Click Here

10/27/2011
Effective Transaction Service Delivery – Beyond Simple Infrastructure Management
This on demand webcast will help you learn how you can achieve effective application performance management and ensure end-user satisfaction in today’s complex infrastructures.
Click Here

10/18/2011
Eliminating Your Application Performance Blind Spots
In this informative web seminar, we will discuss strategies for managing these increasingly complex applications, new approaches to managing service levels - from the browser to the mainframe, innovative ways to gain complete visibility into end-to-end user experience and eliminate all application performance blind-spots.
Click Here

10/06/2011
IT Financial Management in the Cloud Era
IT is costly, and in the current economic climate must improve its financial transparency so business partners can better understand cost drivers and tradeoffs. Hardware and software assets, IT staff time, and contracts represent massive enterprise expenditure requiring effective management. Cloud sourcing models promise greater flexibility but also complexity to match.
Click Here

09/13/2011
What Happens When CMDB & Cloud Initiatives Collide?
This informative Webinar leverages EMA research, consulting and analysis to help IT executives, managers, architects and planners to better optimize their CMDB/CMS investments in support of cloud-related initiatives.
Click Here

08/23/2011
7 Best Practices For Making Metadata Useful
Join EMA VP of Research Shawn Rogers and ASG Senior Director of Strategy Ian Rowlands to better understand data and key foundational technologies, get an in-depth view of these best practices, and learn how combining the two can be used to solve distinct business and technical problems.
Click Here

07/28/2011
The Cloud On IT’s Horizon
In this On-Demand Webinar you will learn how to use modern technology to industrialize your IT. With CloudFactory, ASG directly responds to the current requirements of IT decision-makers who need to provide IT services within minimum lead times, and with low internal production costs, thus ensuring that IT supports the elasticity of the enterprise.
Click Here

07/14/2011
CloudFactory Overview Presentation
This informative presentation will introduce you to ASG CloudFactory, and illustrate how it is empowering IT to become a strong business contributor and trusted partner.
Click Here

Application Discovery and Dependency Mapping (ADDM): From the Front Lines to the Cloud and Beyond!
Join EMA Research Director Julie Craig and ASG Senior Product Manager Patrick Wolf for a complimentary Webinar to learn how your organization can leverage this “must-have” technology to support modern data center environments and achieve your business goals!
Click Here

06/14/2011
Service-Centric Asset Management in the Age of Cloud Computing
Join EMA VP of Research Dennis Drogseth for valuable insights into how asset management is changing and why - in particular, how new technologies, like cloud computing, and new organizational models focused on more cross-domain workflows, are beginning to transform not only asset management but also the very lifeblood of IT.
Click Here

03/08/2011
Prove the Value of IT
Spend a minute to watch and learn about industry trends, issues, and what you can do when your IT budget is shrinking.
Click Here

03/07/2011
Top Strategies for Total Enterprise Content Management
Join OVUM Butler Group senior analyst Richard Edwards and ASG's Miguel Rodriguez as they discuss how to deal with the complexities of total enteprise content management, and why adopting SharePoint® is not enough to build a solid strategy.
Click Here

03/03/2011
The Importance of Real-Time Executive Dashboards
According to a recent study by an independent research firm, "90 percent of IT executives surveyed think that a real-time, customized dashboard will improve service levels and problem remediation. Join Jean-Pierre Garbani, Forrester vice president and principal analyst, and Ed Hallock, ASG 's senior director of product management, for this informative webcast. Learn more about how real-time dashboards can give you an up-to-date, accurate overview of the many components that your
Click Here

02/24/2011
Increase the Value of Your Data Warehouse and BI Investments through Metadata Management
Join OVUM Butler Group senior analyst Madan Sheina and ASG's Ian Rowlands as they discuss metadata for better BI. Attend this webinar to learn why metadata is your data warehouse's best friend.
Click Here

02/09/2011
Using Workload Automation To Manage IT Complexity
With IT under pressure to "move at the speed of business" it is more critical than ever that projects across all platforms be delivered on time and on budget.

Click Here 12/13/2010
Spotlight Interview - Managing Complexity and EAMS
A compelling interview from beyenetwork regarding the benefits of managing complexity and how ASG’s EAMS solution is helping IT professionals around the globe enhance business. Features beyenetwork Editor Mary Jo Nott and former ASG CMO LeAnn Toth.
Click Here

11/30/2010
Application Dependency Mapping is a Foundation For IT Governance / It's Crucial if You Want to Align
Watch this webcast to understand application dependency mapping, its benefits and how you can improve dependency information availability in your organization. Featured speaker is Eveline Oehrlich, Senior Analyst with Forrester Research, Inc., joined
Click Here

11/18/2010
Help! The Applications Octopus is Strangling our Business! Is your business strangled by outdated ap
In an ASG-sponsored roundtable discussion, William Ulrich, President of TSG; Ian S. Hayes, President of Clarity Consulting, Inc.; and Ian Rowlands, ASG's Senior Director of Strategy; will share their insights into how the transformation of business-driven information systems, combined with effective application portfolio management, can enable businesses to meet the many challenges they now face.
Click Here

Click Here 11/16/2010
The Automation Imperlative: Integrated and and Proactive Workload Automation
The need to flawlessly manage widely distributed server environments with multiple platforms, tehcnologies, and applications is a real challenege for most IT organizations. Today's distributed IT business environment requires intelligent workload aut
Click Here

10/20/2010
Integrating and Auditing Content Across the Enterprise: What They Don't Tell You About Governance, R
Click Here

10/14/2010
Automating Electronic Records Management in High-Volume Environments
Attend this web seminar to understand how to efficiently manage the complexities of electronic records management in high-volume record retention environments, optimize current systems and eliminate the need for manual records declaration and maintenance.
Click Here

09/02/2010
Managing IT Complexity, A CIO Roundtable Discussion
This on-demand webcast featuring Alan Bolt, CIO at ASG and Mike Goodhues, CIO at Baltimore County Public Schools, with featured guest JP Garbani, analyst at Forrester Research, Inc. discusses the complexity issues facing CIOs today and the way they are addressing this growing problems within their own IT organizations.
Click Here

Click Here 08/12/2010
The Evolution from Traditional Application Performance Management to End User Service Assurance
Is the performance level of your organization's most critical end-user applications meeting the needs and expectations of your customers? Join ASG Senior Director of Solutions Management, Ed Hallock and featured guest, Forrester Senior Analyst, Evelyn Hubbert for this one-hour webcast to discuss true user service alignment solution across the enterprise.
Click Here

07/20/2010
The Changing Face of IT Change Management
Click Here

06/30/2010
Application Performance Management – Delivering business services successfully
Click Here

06/30/2010
Driving Business Value with Discovery and Dependency Mapping
Click Here

06/17/2010
Application Development: Improving Productivity Among Evolving Application Platforms
Click Here

06/15/2010
The Evolution From Performance Management to Business Service Alignment
Click Here

Click Here Click Here 05/18/2010
The 7 Key Components For An Effective Case Management Methodology
Click Here

05/13/2010
Building the Business Case for Metadata Management Mediacast
This mediacast discusses how companies can cost justify metadata management projects and includes a live customer who details her own experience.
Click Here

Click Here 04/27/2010
Defend IT, Delight Users and Launch BSM with Network and User Service Alignment
Traditional network performance and availability monitoring tools are not integrated and the end user visibility gap is increasing. User service alignment ensures that your IT organization is proactively monitoring the availability and performance of your end user experience across the entire IT enterprise. and is the natural place to ground any BSM implementation to ensure IT is a key enabler for business success.
Click Here

Click Here Click Here 03/25/2010
Automating Discovery of Applications, Dependencies, and Configurations
This podcast with EMA explores the DDM landscape in detail, presents an innovative approach to DDM for packaged and custom applications and highlights how this approach enabled IT to build on existing technology investments.
Click Here

Click Here 03/09/2010
Make Better Decisions: Content in Context
Click Here

02/10/2010
Enabling the Business Governance of Data
Scott McCurdy of ASG and Rob Karel of Forrester Research discuss how enterprises are linking technical metadata to the management of business terms.
Click Here

Click Here Click Here 01/28/2010
Complete End User Visibility - Overcoming the IT Challenges to Align With the Business
Click Here

12/09/2009
Composite Applications: Increasing Efficiency, Reducing Costs
Forrester Research analyst Jeffrey Hammond discusses development best practices, tools and technologies that resource-constrained development shops are using to evolve their existing application portfolio into dynamic business applications
Click Here

11/17/2009
Who's Taking Care of Your Records?
Every company generates electronic records. From masses of individual emails to the huge number of electronic records created by automated transactions, many (if not most) of them will fall by the wayside; unmanaged; a ripe store of legal exposure ready for picking in the case of litigation. In addition to the critical need to control risk and litigation exposure, properly managing your records increases productivity and organizational efficiency. To achieve both,1someone1needs to be in charge.
Click Here

11/04/2009
The Evolution from Job Scheduling to Enterprise Workload Automation
Click Here

Click Here 11/03/2009
Where in the World is the CMDB Going and How Will It Get There?
This podcast explores what the future of the CMDB means for technology choices and benefits, whether the CMS will become subsumed by ITIL v3's notion of a Service Knowledge Management System (SKMS), and what it will mean for technology choices and benefits.
Click Here

Click Here 09/15/2009
Virtualization Management: Moving Beyond the Hypervisor to Achieve Best Practices
Virtualization is mainstream and enterprises continue to heavily invest in virtualization projects. However, emerging management issues are increasingly preventing most organizations from realizing much of the potential benefit of virtualization. Join EMA and ASG for this On-Demand Webinar to learn about how to Achieve Virtualization Best Practices in your organization.
Click Here

Click Here 08/13/2009
Metadata Moves into the Mainstream: Turning Metadata into Money
Click Here

08/13/2009
ASG's Path to IT and Business Optimization (Full Length)
Proving the impact and value of IT to the business
Click Here

08/03/2009
ASG's Path to IT and Business Optimization (Part 1 - Presentation)
Proving the impact and value of IT to the business
Click Here

08/03/2009
ASG's Path to IT and Business Optimization (Part 2 - Demo)
Proving the impact and value of IT to the business
Click Here

08/03/2009
The Future of Workload Automation
The traditional approach to job scheduling, which is largely sequence based, uncoordinated and inflexible, is no longer sustainable given increasingly complex business processes which require the ability to connect, adapt and react to real-time events across the enterprise.
Click Here

07/30/2009
True Federation and the CMDB: A Must-Have for Strategic Service Delivery
Click Here

06/11/2009
Optimizing The End-User Experience Across Your Enterprise
Is the performance level of your organization's most critical end-user applications meeting the needs of your customers? In today's increasingly web-driven business world, the quality of experience (QoE) of an organization's end user applications can make all the difference. Join EMA Vice President Dennis Drogseth and ASG Senior Director of Solutions Management Ed Hallock for this On-Demand Webinar to learn about how to Optimize Your End-Users Experience.
Click Here

05/21/2009
Managing Web Applications and the IT Infrastruscture
Robust, Web-based application performance management is critical for delivering high-quality business services, particularly those that are business critical and require high levels of performance. See how leading organizations are reaping the benefits of best practice implementation, including delivering against SLAs, lowering overall resource costs, improving infrastructure utilization, and satisfying demanding business customers.
Click Here

Click Here 05/14/2009
Survive and Thrive for Business Success
Practical Steps in Managing Application Portfolios A Butler Group webinar in association with ASG
Click Here

04/29/2009
Automating Service Lifecycle Management through a CMDB System Webinar
Join EMA VP Dennis Drogsseth and ASG Senior Product Manager Patrick Wolf for a one-hour webinar that explores the fundamentals for linking CMDBS investments to active advantages in service lifecycle management.
Click Here

Click Here 04/28/2009
Virtualization Management: Optimizing the Benefits for your Organization
Join EMA and ASG Senior Director of Solutions Management Ed Hallock for this On-Demand Webinar to learn about how to Achieve Virtualization Best Practices in your organization.
Click Here

03/24/2009
CMDBs: Profit on Your Investment Now, Divide and Conquer for a Successful Future
Click Here

02/03/2009
How a CMDB Can Help You Survive an Economic Hurricane
Click Here

01/06/2009
End-to-End Performance & Availability, A BSM Approach (Part II)
Click Here

12/16/2008
Data Warehouse Failure? Look to your Metadata Management
Click Here

12/11/2008
How to Develop Your CMDB Project's ROI
Click Here

12/10/2008
Cutting IT Costs: Quick Wins with APM
Click Here

12/10/2008
Getting the Point! Make the Most of MS SharePoint
Click Here

12/09/2008
BSM 'Stock' and the CIO 'Shareholder' - What is the Value of Your Business Service Delivery Network?
Click Here

11/20/2008
Empower Your Customers and Help the Environment through e-Delivery of Content
Click Here

11/18/2008
Avoiding CMDB Pitfalls: Four Steps to Ensure a Successful CMDB Implementation
Click Here

11/11/2008
Managing IT In Tough Times - Increase Your Investment Capacity through APM
Click Here

11/04/2008
ITIL V3: Making Business Services Serve the Business
Click Here

10/28/2008
CMDBs, Automation, and the IT Value Chain
Click Here

10/21/2008
Legacy Modernization: Delivering ROI through Application Portfolio Management
Click Here

10/07/2008
How to Develop Your CMDB Project's ROI
Click Here

09/18/2008
How to Develop Your CMDB Project ROI Webinar
This podcast discusses approaches to ROI calculations, an overall CMDB RIO methodology, related results from EMA CMDB RIO research, real-world customer examples from EMA consulting and ways you can address the ROI challenge.
Click Here

Click Here 09/18/2008
Expanding the Influence of Content Management with Business Service Management
Click Here

08/28/2008
5 Steps to Automatically Populate and Maintain Your CMDB
Click Here

08/13/2008
Choosing the Right CMDB: Life Raft or Albatross?
Click Here

06/24/2008
Service Dependency Mapping: Automating the Discovery of the Relationships from Business Services to
Click Here

05/29/2008
Third-Party Webcast: Evolving IT from an Introspective to a Business Focused Organisation
Click Here

05/07/2008
The New Breed of Data Warehouse Technology
Click Here

03/25/2008